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Posts in September, 2009

Banks Win The Complaints Race

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The Financial Ombudsman Service (FOS) has started revealing the number of complaints relating to individual financial firms for the first time, which to some customers will be an interesting read.
Figures show a total of 69,841 new consumer complaints had been received during the first six months of 2009, of nearly 90% related to just [...]

The ISA Limit is Going Up

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From 6 October 2009, those aged 50 and over can invest up to £10,200 in an ISA with a maximum of £5,100 held in cash savings. The new limits will also apply when someone turns 50 on or before 5 April 2010. For everyone else the new limits will apply from 6 April 2010.
Top Cash [...]

Change to minimum retirement age

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From 6 April 2010, pension legislation will change the minimum retirement age from 50 to 55. This affects all UK pension plans.
Five years is a long time and there is no phasing in of this legislation, as the state retirement age for woman was gently phased in step by step depending on your birthday. So [...]

Treating Customers Fairly-TCF

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Fairness means different things to different people. We all have different values, experiences and expectations through which we interpret what we believe is fair.
 We will try to ensure that our staff are well trained and provide quality advice that is clear and easy to understand.
 Ensure the client gets the right product/advice that meets the customers [...]

Interest Rates Held –Small Businesses May Suffer

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We did not expect an increase and we did not get one but is enough being done to help small businesses get off the ground?
The amount of money being put into the economy by quantative easing was a staggering £175billion in August.
Should the government now take steps to discourage banks from hoarding the cash [...]